
Time: July 23, 2009 from 8am to 1pm
Location: The Graduate Center of the City University of New York
Street: 365 Fifth Avenue (at 34th Street)
City/Town: New York
Phone: 212-765-8043
Event Type: conference, &, roundtables
Organized By: Maria Feola
Latest Activity: Jun 1
When social media emerged, many thought it was a fad or simply a communication technology for young people. It’s now clear that social media will continue to make a significant impact on how consumers and organizations communicate and operate. This event will showcase the best examples and case studies on how leading healthcare organizations achieve marketing and communications objectives through the strategic use of social media.
We will cover the following questions:
- Why real-time social media tools such as Twitter are gaining momentum and what’s the business case to use them?
- How is the customer service function merging with social media and social networking?
- How do you sell social communications projects and prove ROI to senior management?
- How do you create and participate in communities to achieve communications and branding objectives?
- How do you deal with regulatory issues when planning and implementing social media strategies?
- How do you plan and execute a social communications plan with little or no budget?
- How do you create effective partnerships with new media leaders beyond advertising?
- What are the best examples of how to use social communications to connect internally with employees and stakeholders?
- What are the tools, technologies, and best practices for monitoring and measuring social communications?
- How will the social communications landscape change over the next 6 months, 1 year, 2 years?
- What is the business model of social media? Who benefits financially?
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